Bootstrap is a free and open-source CSS framework directed at responsive, mobile-first front-end web development. It contains CSS and JavaScript-based design templates for typography, forms, buttons, navigation, and other interface components.
Google Analytics is a free web analytics service that tracks and reports website traffic.
HTTP Strict Transport Security (HSTS) informs browsers that the site should only be accessed using HTTPS.
Salesforce Desk(Desk.com) is software as a service (SaaS) tool on the help desk.